We collect personal information from the following sources:
We will collect personal information directly from you when you use the eFaas service to:
We will record information about your device and system interactions when you use the eFaas service to:
Information Collected from Third Parties We collect your personal information from government authorities to verify and validate the identity information you provide to register your eFaas or to increase your identity strength level. For example, we will verify:
The eFaas identity management system is connected to various authoritative registers within the government which stores your personal information.
This data is not stored in eFaas and is only shared with digital services with Your consent.
For example, we collect:
We collect and verify your personal information when you use the Service, including when you choose to:
Personal information is information that identifies you or is reasonably capable of identifying you. This may include:
When we have validated your identity documents, we will keep a record of:
Biometric matching refers to the use of a Face Verification Service to electronically compare your personal information and facial image against a specific government record to verify your identity. We need your consent to do this.
Biometric matching is used in eFaas for verification and for authentication only. You will be able to Verify biometrically, using face matching, that the eFaas belongs to you, during or any time after registration of your eFaas. When logging in to eFaas mobile app, biometric face matching is used as part of Multi-factor Authentication.
The Face Verification Service can measure the biometric information of your facial image. This means measurements or calculations about your physical appearance. These calculations or measurements are not stored.
Pictures and videos taken during facial recognition are stored with the face verification service vendor, who provides facial recognition service for eFaas for the purpose of verification and authentication.
The retention period for this data is 5 years. After this period, it is securely deleted.
Facial data captured during verification and authentication is not shared with other entities or organizations.
If you use your fingerprint or facial image as a secure login method on your device, this biometric function is restricted to the device used to access your apps and personal information stored on your device. We do not record or store your fingerprints or facial images used to access your device during registration or authentication processes.
We may de-identify your personal information, to compile reports and analyse statistical data related to using the eFaas services. We will use this data to understand users across the community and to enhance the eFaas service, but no individual will be reasonably identifiable.
We will use and disclose your personal information for the purpose of verifying, validating or authenticating your identity and ensure the operation of the eFaas service. We will not share your personal information without your consent with:
When you consent, the information is shared for the purpose of:
We will not use or disclose your personal information for any other purpose unless:
You can access and update certain information we hold about you, through your eFaas account or by asking us.
We will take reasonable steps to correct personal information that we hold about you when you ask us to. We want to ensure the information we hold is accurate, up to date, complete, relevant and not misleading.